Phone Repair for Staten Island Customers

Two workable paths: come in fast or skip the trip

For urgent repairs, the ferry-plus-subway route can work well. For less urgent repairs, many Staten Island customers prefer mail-in service instead of traveling into Midtown. See the Midtown store page before planning a visit.

• SIR Most neighborhoods: Staten Island Railway to St. George Terminal - trains run all day from Tottenville, Great Kills, New Dorp, and Stapleton.
• Ferry St. George → Whitehall St: The Staten Island Ferry is free; frequency varies, so check the current official schedule and service alerts.
• 1 Lower Manhattan → 34th St: Take the 1 train uptown from South Ferry to 34th St–Penn Station, then follow current station-exit directions to 499 7th Ave.
• Bus North Shore / Port Richmond: Some peak-hour SIM routes serve Midtown; check the current route, schedule, and stop before traveling.

Can't make it to Manhattan? Try our mail-in repair service - ship your device, we fix and return it insured.